Richards Micro-Tool Earns Supplier Excellence Award
The cutting tool supplier was recently recognized by 3M ESPE, a manufacturer of dental products, for going above and beyond traditional performance and quality standards.
Richards Micro-Tool (Plymouth, MA), a leading precision cutting-tool supplier for more than 50 years, was recently recognized by 3M ESPE for its superior performance in 2011. Richards Micro-Tool received the award from 3M ESPE, a manufacturer of dental products.
This is the second time Richards Micro-Tool has received this honor, which is based on 3M TQRDC Supplier Metrics (Technology/Quality/Responsiveness/Delivery/Cost).
The Superior Performance Award recognizes 3M ESPE suppliers who go above and beyond traditional performance and quality standards. Considered a benchmark within 3M ESPE, this program measures 42 suppliers for quality, on-time delivery and administrative accuracy. Richards Micro-Tool’s scores have consistently exceeded 95 percent.
“This recognition from 3M ESPE is a great testament to the employees here at Richards and their commitment to meeting our customers’ needs and exceeding their expectations,” said Terry Leach, the general manager of Richards Micro-Tool.
Minnesota-based 3M ESPE (a division of 3M Health Care) is a dental product manufacturer that markets more than 2,000 dental products and services that help dental professionals improve their patients’ oral health care.
Richards Micro-Tool has been designing and manufacturing precision miniature cutting tools in the U.S. since 1961. In addition to offering an extensive line of industrial cutting tools from .005 in to .500 in diameters, Richards also contract-manufactures drills, taps, burrs and reamers for medical and dental device OEMs, and private labels for major cutting-tool OEMs. All Richards Micro-Tool products are American made. The company is certified to ISO 13485 standards. www.richardsmicrotool.com