Magline, Inc. (Standish, MI) has added Karen Perry, as a customer service manager. She will oversee the customer service team, providing training and coaching programs designed to provide the company’s customers with the highest level of support. She will also be responsible for developing and growing Magliner® Authorized Dealer sales channel, made up of over 375 global dealer partners. Perry brings human resources, operations and marketing expertise to the company and prides herself in her abilities to lead, coach and assist with process development and execution.
“As the organization continues to evolve with innovative products while venturing into new customer segments, it is more important than ever that our customer service team is positioned to take care of the customer in a timely and thorough manner,” said Andrea Horner, the vice president of marketing.
“I am excited to utilize my background and skill set to make an impact on the organization and be an integral part of the continued growth of this market-leading durable goods enterprise,” stated Perry. “More importantly, I am looking forward to strengthening the relationships with our valued customers.”
Combilift and Author Join Forces on New Kids’ Book
Award-winning Combilift and award-winning author, Emer Conlon, have produced a children’s storybook that features forklift heroes and teaches important values. The ‘combi-nation’ has the added benefit of educating young kids and their parents about the company’s equipment and the material handling industry.
ARCH Cutting Tools Takes Top Place in ANCA Competition
A complex, multifunctional tool measuring an inch in diameter with a long functional cutting length, the ARCH tool checked every box to win the prestigious ANCA Tool of the Year 2020.