To ensure operators will always be able to quickly explain what they’re encountering, customers may add Trumpf Inc.’s (Farmington, CT) Smart Glasses, the company’s augmented reality troubleshooting solution, with Visual Online Support app to their service contract. At least 200 in North America have taken advantage of the value-add option.
A camera and phone combined into a head set that connects to the internet, the glasses use augmented reality (AR) to show Trumpf technicians what a customer’s operator is looking at.
After the operator requests service, a Trumpf technician calls the headset. The customer can walk around a machine, open a control cabinet, or do whatever else is necessary to provide the details Trumpf’s technician needs to diagnose the issue. Then, because the customer’s hands are free, Trumpf can walk the customer through the repair. If a part needs to be ordered, that’s done immediately.
Hexagon and Authentise Partner On End-To-End AM Software Solution
The first-of-its-kind solution will integrate shop floor data with data intelligence to orchestrate consistent quality from concept to part. Statistical process control combined with machine learning and artificial intelligence methods will mitigate waste and quality issues during design while improving AM repeatability.
Report: Industry Accelerating Past Recovery, Toward Digital Future
Fictiv’s 2021 State of Manufacturing Report finds manufacturing leaders focused on resilience, sustainability, and speed through digital transformation. But concerns about supply chain and workforce grow.
Beckwood to Manufacture Two Custom Hydraulic Presses for WHK BioSystems
A 110-ton 4-post compression molding machine will be used for R&D, and a 1650-ton compression molding press will be used in the production of UHMW sheets – the demand for which is rising in medical, aerospace, and defense sectors.