BIG KAISER Precision Tooling (Hoffman Estates, IL) has introduced LiveChat on BIGKAISER.com, an easy way to directly access the company’s experts.
No matter which page a customer is on, they can connect instantly with one of the company’s agents in just a few clicks. Agents will be available during normal business hours and customers can leave a message after hours for help with questions on topics such as:
- Application support
- Tool presetting
- Pricing and availability
- Order status
- Equipment maintenance
Users can save a transcript of their chat for future reference. The chat feature appears in the lower right side of any page on BIGKAISER.com.
AIDA-America’s 300-Ton Servo Press Increases Productivity at Graham Stamping
AIDA-America Corp. (Dayton, OH) provided Graham Stamping Co. (Hermitage, PA) with a 300-ton unitized frame servo press, the DSF-N2-3000 press.
Beckwood Delivers Hydraulic and Servo-Electric Presses to Supplier of Solid-State Batteries
Beckwood Press Co. (St. Louis, MO) has delivered a 500-ton, 4-post hydraulic press and a 50-ton servo-electric press to a U.S. manufacturer of solid-state batteries.
ATI Industrial Automation Acquired by Novanta
As of August 31, ATI Industrial Automation (Apex, NC) was officially purchased by Novanta Inc. (Bedford, MA). Novanta provides laser systems, vision systems, and motion-control components to manufacturers of medical equipment and advanced industrial equipment.