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IT Problem-Solver Achieves 15-Year Milestone at Global Shop Solutions

Director of Cloud & Technology George Thuo is best known for finding a way to solve customer challenges. He’s a team leader who oversees all things cloud, including uptime, security, software updates and more.

George Thuo, Director Cloud & Technology

In today’s highly mobile workforce, working for the same business for 15 years says a lot about the person and the company. Global Shop Solutions (The Woodlands, TX) a producer of ERP software for manufacturing companies around the globe, is celebrating 15 years of dedicated service from George Thuo, the company’s director of cloud & technology.

“George is the kind of person every technology company wants to have on their team,” says Mike Melzer, vice president of operations & service at Global Shop Solutions. “Bright, personable, and motivated to achieve, he communicates well with customers and fellow employees. A relentless problem solver, he’s always looking to make our product and service better. When faced with a new challenge, you never hear George say, ‘I can’t do that.’ Instead he’ll say, ‘let me think about it’ and then figure out a way to get it done.”

A native of Kenya, Thuo holds a B.S. in Mechanical Engineering from the University of Nairobi and an M.S. in Information Systems from Baylor University in Texas. He joined Global Shop Solutions in 2006 as part of the technical service team and quickly advanced to technical service manager, where he oversaw the implementation of new installations, software updates, technical support, and much more.

Dusty Alexander, president and CEO, says, “What I love about George is his creative approach to solving problems. Customers love working with him, his team loves working for him, and he is a critical part in making our ERP product the most valuable asset for all our customers.”

When Global Shop Solutions decided to offer a cloud-based ERP solution, Thuo led the process of building the necessary hardware and software infrastructure, and currently oversees everything having to do with the cloud, including uptime, security, software updates, and more. The ability to deliver a seamless cloud experience has enabled Global Shop Solutions to tap into a new market of manufacturers who demand a cloud solution for their ERP system.

“Nearly one-fifth of our customers use our cloud option,” says Melzer. “With George in charge, they can focus on making their parts and serving their customers without having to worry about the status or security of the system. But his technical expertise is only part of what makes him so valuable. His can-do attitude is contagious throughout the company, and he goes out of his way to make himself available when he can lend a hand. He lives the values our company was founded on, and we hope to have him for at least another 15 years.”


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