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Home / Experts / Mike Roberts

Mike Roberts

Mike Roberts is a research associate at LNS Research, 101 Main Street, 14th Floor, Cambridge MA 02142, 617-401-2996, info@lnsresearch.com, www.lnsresearch.com.

Articles by Mike Roberts

Before Investing in Quality Management Solutions, Know Thyself

Every shop should develop a high-level understanding of their existing quality resources so they can begin creating flow charts for each quality process that, in turn, will help them understand not only a breakdown of what takes place within a specific process, but also the resources allocated to each step along with any potential gaps that may exist. 

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